Order & Payment

HOW DO I KNOW MY ORDER IS CONFIRMED?

Once you’ve completed your purchase, we will send you an Order Confirmation email ,Please check your junk mail or spam folders .

CAN I AMEND MY ORDER?

Unfortunately, we are unable to cancel or amend orders once they have been placed.
You have 14 days to notify us of any issues with your order.
You can return your order once you have received it, please find further details in our Returns information.

HOW CAN I PAY?

We accept all major payment methods including Visa, Visa Debit, Maestro, MasterCard, Amex, Paypal, Shop Pay, Apple Pay, Amazon Pay, Klarna and AliPay.

Please note AliPay is not available as a payment option for orders containing gift card.

Please note that if you select a different currency to shop on the GBP site, and select Paypal as your payment method, Paypal will charge you for the order in GBP, which you will see at Checkout and in your order confirmation.

If you’re paying with Klarna, payment will be taken from your credit or debit card as soon as the order has been placed. If you have ordered a personalised item, the payment will also be taken at the time of ordering.

For further information on Pay Later with Klarna, please click. below. Klarna’s [Pay in 3 instalments] [and] [Pay in 30 days] are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.

IS IT SAFE TO BUY ONLINE?

At A WAY TO BLUE, we take online security very seriously. At no point do we store any financial information on our servers. A WAY TO BLUE employs trusted and reputable third party hosting agents and payment providers to ensure the security of personal data.

All credit card details are entered on a secure server using Shopify Payments. The transfer of the purchase details from our site to Shopify Payments are encapsulated using their encrypted and digitally signed protocol which is secure and tamper-proof. Shopify Payments is level 1 (the highest level) PCI DSS compliant.

VAT / TAX

VAT (20% tax) is included in product prices listed on the UK site for all orders being shipped in the UK.

For orders being shipped outside the UK, Corresponding VAT and taxes are included either in the product price or at Checkout, depending on your shipping country.

WHO DO I CONTACT ABOUT MY INVOICE?

If you have any questions about your Invoice, please Contact Us quoting your order number. They will be more than happy to help answer any questions or solve any problems.

KLARNA

In co-operation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

Pay Later in 30 Days

Pay Later in 3 Instalments

Klarna’s [Pay in 3 instalments] [and] [Pay in 30 days] are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.

Further information and Klarna's user terms and conditions you can find here. General information on Klarna you can find here.

Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.

 

SHIPPING

WHAT ARE SHIPPING COSTS AND TIMEFRAMES?

Please see our Shipping page for the most up to date information on delivery options for each region.

INTERNATIONAL ORDERS - SHIPPING COSTS AND TIMEFRAMES

We ship worldwide and prices are shown in your local currency when you select your shipping country.
Please visit our Shipping page for all international shipping costs and timeframes.

INTERNATIONAL ORDERS - CUSTOMS DUTY AND TAXES

Custom duties and taxes are now included for some international countries. For these countries, you will see a message at Checkout letting you know there will be no additional import charges.
For all other international countries, orders may be subject to customs or import duties and tax charges once they reach their destination country outside of the UK. You now have the option to pay these charges upfront at Checkout, or choose to pay them when your order is delivered. These charges are payable by the customer and we do not currently cover this cost.*
* Customers paying in Euros: We would like to reassure all customers paying in Euros that there will be no uninvited costs (additional customs taxes and duties) from Brexit's new trading laws.
To our customers in Australia, please note that we need to add a service tax (GST) to all orders from Australia in order for us to comply with Australian import tax laws. Please see the ATO website for more details."

 

RETURNS

HOW DO I RETURN MY ITEM?

Please use our returns portal to return your item to us.

Our returns period is currently 60 working days and starts from the date you receive your order.

We aim to process all returns within 14 working days, however in some cases this may be extended to 30 working days during busy times of the year.

Please see our Return FAQs for more information.

CAN I EXCHANGE MY ITEM?

Please note, we no longer accept exchanges, including rings.

Please feel free to Contact Us if you have any questions.

RECEIVING YOUR REFUND

• Please note shipping costs are not refundable.

 

PERSONALISED ORDERS

DELIVERY

Please allow 7-10 working days for all engraved and monogrammed orders to be despatched (excluding weekends).

Orders that have both a personalised and non-personalised item cannot be split into two separate shipments.

REFUNDS

Please note that any engraved pieces are non-returnable and non-refundable (unless faulty). To check on the status of an order, please Contact Us quoting your order number.

 

WARRANTY AND CARE

How does it work?

Starter kit Nasal Strips use two small adhesive patches with magnets, placed on the outside of each nostril. A plastic strip connects to the magnets, gently lifting and opening the nasal passages, which increases airflow and relieves congestion. This simple, non-invasive design promotes natural breathing, reduces mouth breathing and snoring, and enhances sleep quality.

Why should I use it?

Nasal breathing is ideal because it filters, warms, and humidifies the air, helping your body function properly. Breathing through your nose also helps you relax and reduce stress. In contrast, mouth breathing can lead to problems like poor oxygen levels, respiratory infections, dry mouth. bad breath, tooth decay, and disrupted sleep. It's also associated with issues like asthma, allergies, and behavioral problems in children. Therefore, it's important to breathe through your nose as much as possible.

will it helps with snoring?

Nasal breathing can be transformative for snorers! By breathing through your nose, you can reduce the vibration of the soft tissues in the throat that cause snoring. Nasal breathing helps keep the airway open and stable, making it less likely to collapse and cause snoring. Plus, it increases oxygen levels in the blood, which can help reduce the severity of snoring. Using Starter kit can further enhance these benefits by opening up the nasal passages, making nasal breathing even easier and more effective at reducing snoring. By making the switch to nasal breathing, you may find that your snoring decreases or even.

Does it boost performance?

Nasal breathing enhances athletic performance by boosting oxygenation, delaying fatigue, and improving respiratory efficiency. It increases nitric oxide production, enhancing oxygen delivery to muscles and delaying lactic acid buildup. with Starter kit™, easily switch to nasal breathing and unlock your full athletic potential, improving endurance, speed, and overall performance.